Effective Date: 01/01/2026

HandyPoints ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use the HandyPoints website, services, and rewards program.

1. Information We Collect

We may collect the following types of information:

• Personal Information: name, email address, phone number, address
• Account Information: login credentials, membership status, points balance
• Service Information: booking details, service history, uploaded photos
• Technical Information: IP address, browser type, device information, cookies

2. How We Use Your Information

We use your information to:

• Create and manage your HandyPoints account
• Process bookings and reward points
• Provide customer support
• Send service updates, confirmations, and rewards notifications
• Improve our services, website functionality, and user experience
• Comply with legal and regulatory requirements

3. Rewards Program Usage

Your information is used to track points earned, redeemed, and available within the HandyPoints rewards program. Points are linked to your account and cannot be transferred to another user.

4. Information Sharing

We do not sell your personal information. We may share your information with:

• Service providers who assist in operations (e.g., payment processors)
• Third parties when required by law or to protect rights
• Business partners with your consent

5. Data Security

We implement industry-standard security measures to protect your personal information. However, no method of transmission over the internet is 100% secure.

6. Your Rights

You have the right to:

• Access, correct, or delete your personal information
• Opt out of marketing communications
• Request a copy of your data

7. Contact Us

If you have questions about this Privacy Policy, please contact us at:

Handy Butler Co. Inc.
Email: info@handybutler.ca
Phone: (613) 883-8833